BSGTech Blog

BSGTech has been serving the Chicagoland area since 2009, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How to Implement VoIP with Confidence

How to Implement VoIP with Confidence

Voice over Internet Protocol, or VoIP, is a powerful communications platform that can help your business save money and improve operations. However, an unprepared business might find its network not optimized for VoIP, resulting in lesser results than expected. Let’s review some potential hangups your business could encounter when implementing VoIP.

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VoIP Can Improve Your Communications Infrastructure

VoIP Can Improve Your Communications Infrastructure

Does your business struggle with its old landline phone system? Despite telephony being a tried-and-true business technology, even to this day, it’s an aging system that can be improved significantly through the use of a Voice over Internet Protocol (VoIP) solution. Let’s go over some of the most significant benefits of VoIP and how your business can make the most of it.

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Get Your Enterprise Communications System with VoIP

Get Your Enterprise Communications System with VoIP

Business telephone systems are just one part of a successful communications infrastructure, but they are an important part nonetheless. One way you can keep your telephone system from holding your business back is with a Voice over Internet Protocol (VoIP) solution from BSGtech. How can our VoIP system help your business be its best self?

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Check Out These 6 Solid Communications Tools

Check Out These 6 Solid Communications Tools

Communication is an incredibly important aspect of running a business that you cannot overlook, especially when all eyes are on you to make sure your team has access to the tools they need to succeed. The pandemic has brought about a surge of adoption of new and innovative collaboration tools, so how are you using these tools to better your business and its operations?

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A VoIP Business Telephone System Is Extremely Valuable

A VoIP Business Telephone System Is Extremely Valuable

The traditional method of telephony may have been the standard for business communication for a long time, but it has since fallen out of favor compared to more modern, more flexible tools like Voice over Internet Protocol. VoIP is an exceptionally useful tool that all organizations can benefit from implementing. Let’s discuss some of the benefits that your business can leverage to its advantage as a result of using VoIP.

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Why All Businesses Should Consider a VoIP Solution

Why All Businesses Should Consider a VoIP Solution

Owner who takes their craft seriously has a telephone solution of some sort, even if it is just your traditional landline. But what if we told you that there is a much more dynamic, more flexible solution that offers all of the same features without the headaches associated with landlines? A Voice over Internet Protocol (VoIP) solution might be just what you need to revolutionize your communication infrastructure.

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Let’s Look at Some Excellent Business Communication Tools

Let’s Look at Some Excellent Business Communication Tools

Communication tools are one of the cornerstones of any successful office. While you surely leverage certain communication tools, there are others on the market that might be great investments for your organization. Let’s examine some of the many business communication solutions that your company can leverage to its advantage.

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Are Your Workers Overwhelmed with Over Communication?

Are Your Workers Overwhelmed with Over Communication?

When so many shifted over to remote operations during the pandemic, it threw a sizable number of them for a loop. It has taken about a year for the shift to settle in, in fact, and so people everywhere are finally starting to feel the impacts of prolonged remote work. One considerable impact: the fatigue that the digital communications required have brought about, and how overwhelmed your team may feel as a result.

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VoIP Can Boost Your Business’ Communications Options

VoIP Can Boost Your Business’ Communications Options

Finding ways to save money is something that most entrepreneurs take pride in. Today, as costs of doing business continue to climb, VoIP can present the business owner with the rare solution that actually saves them money. Hosted VoIP, in particular--where your phone system is hosted in the cloud--presents an innovative and straightforward way to reduce your business’ operational costs. Let’s take a look at some ways it goes about doing this.

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Today, VoIP Has More Value than Ever

Today, VoIP Has More Value than Ever

In one of the most negative times in recent memory, something positive happened, people started to work from home using technology as a facilitator. This has led a lot of businesses, who hadn’t already, looking to make a digital transformation. As one of the most useful and valuable digital tools, Voice over Internet Protocol is at the center of this shift. Let’s look at VoIP and how it presents the modern business value.

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How to Avoid Miscommunications During Remote Work

How to Avoid Miscommunications During Remote Work

With many businesses having to close their doors for the time being in response to COVID-19, many have started to see remote work as a preferable alternative to stopping their operations completely. Of course, as this is the first time that a sizable portion of these businesses have ever used remote employees, communications have suffered somewhat.

To help prevent this from being the case in your business, we wanted to share a few practices that will help you to more successfully integrate remote work into your organization.

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Conferencing Enhances Mobile Work

Conferencing Enhances Mobile Work

Have you ever sat through a meeting thinking to yourself, “Wow, this meeting is such a waste of time and resources”? I’m going to guess you have, and as a business owner you should never support unproductive processes, and meetings are no exception. So, what do you need to do to make sure that your staff isn’t diligently waiting for a useless, unproductive conference to end? You need to adopt better conferencing solutions. 

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Seven Solutions to Boost Your Business Communications

Seven Solutions to Boost Your Business Communications

Communication is a key business need, and as such, there are a variety of solutions devoted to improving your business’ communications strategy in some way, shape, or form. Here, we’ll go over these solutions, and discuss why they aren’t really “options,” but actually requirements for today’s business.

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Are the Messaging Apps You Use Secure?

Are the Messaging Apps You Use Secure?

Messaging applications are critical to the success of the modern business, but it’s important that they don’t compromise security in the pursuit of convenience. There is a specific set of criteria involved with ensuring that your chosen messaging applications are secure.

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Going Through the Pros and Cons of Choosing VoIP

Going Through the Pros and Cons of Choosing VoIP

There are few applications that have come along that are as attractive as VoIP is to a small business owner or administrator. The promise of eliminating the recurring expense of a commercial phone bill, while using the bandwidth that’s already on the books seems like a complete no-brainer for a business, but there are some pitfalls that have to be sidestepped to get the most out of a VoIP solution. Today, we will look at all the pros and cons of implementing a dedicated VoIP solution, and whether the promise of the technology matches up to the reality of deploying it.

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Boost Project Collaboration with New Business Communication Apps

Boost Project Collaboration with New Business Communication Apps

For the business owner that likes to keep his/her pulse on how his/her staff communicates, email has traditionally been the best solution. Most enterprise email setups these days will provide you with email, file storage, and an integration for a messaging application--all of which have their uses--but, today’s business owner has to understand that their employees are living more mobile lives and can be productive when they’re on the move. Typically, the email application, no matter how strong their integrations are, doesn’t support real-time text messaging, but today there have been a couple solutions developed to speed up and streamline business communications, they are Slack and Microsoft Teams.

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Your Business’ Next Great Addition: Voice over Internet Protocol

Your Business’ Next Great Addition: Voice over Internet Protocol

How does your business communicate? If you are relying on a telephone solution that isn’t optimized to fit the specific needs of your business, you may be hindering your ability to stay efficient and cost-effective.

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