BSGTech Blog

BSGTech has been serving the Chicagoland area since 2009, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Why You Need to Be Familiar with Your SLAs

Why You Need to Be Familiar with Your SLAs

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

0 Comments
Continue reading

Mobile? Grab this Article

QR Code

Customer Login


News & Updates

BSGtech (formerly Business Solutions Group) is proud to announce the launch of our new website at www.bsgtech.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more infor...

Contact us

Learn more about what BSGtech can do for your business.

BSGtech
800 E. Business Center Dr.
Mt. Prospect, Illinois 60056

123 W Madison Street, Suite 1700
Chicago, Illinois 60602