Downtime is a business killer, and if you’re not actively monitoring your network to keep it to a minimum, you’re doing yourself and your business a disservice. Downtime can be defined as any time when your organization is not operating as it’s supposed to, and it must be controlled at all costs. Otherwise, you’ll run into the following three issues that are difficult to deal with.
Downtime is sure to bring your business’ productivity to a grinding halt.
Any time your team cannot access the resources they need to do their jobs, you’re experiencing downtime. This could be the Internet not working, data being inaccessible, or even something as simple as slow hardware or technology hiccups. It all gets in the way of your team performing to your expectations.
And when your team can’t do their work effectively, it reflects in the business as a whole.
If you provide services to your customers, imagine how they feel when they can’t access those services.
You probably don’t have to imagine this feeling because you’ve experienced it yourself in your own life. Think about the anger and frustration you have whenever your Internet goes down at home, or when you try to access Netflix only to have the app spit back an error message. These are the same feelings your customers go through when you experience downtime, and it’s not great for your reputation.
When your reliability suffers, you’ll find it’s harder to both attract new clients and retain those you have.
What happens when work isn’t getting done, your customers are getting fed up, and you’re constantly putting out fires?
It’s simple: your costs increase. It’s what happens when you waste time, money, and energy dealing with issues that could easily be prevented with monitoring and contingencies. And if things get really bad, you could be looking at the costs of purchasing hardware–not something you want to do in this economy.
If you want to ensure your business is staying profitable, keeping downtime in check should be a priority, not an afterthought.
Get your downtime under control with network monitoring services from BSGtech. We can keep tabs on your infrastructure and make sure it’s running as efficiently as possible. Call us at (866) 546-1004 to learn more.
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