BSGTech Blog

Technology plays a vital role in nearly every operation. As a result, businesses—especially those that rely heavily on IT—need reliable IT support.

For most small and medium-sized businesses, managed IT services have become the go-to solution. Here’s why.

In the digital age, IT support is a must-have for businesses. That said, traditional on-site support can be costly and inefficient.

Fortunately, we can now access remote IT support, like that which comes with managed services. It's a game-changer for small to medium-sized businesses. Let's dive in and discover the advantages of remote IT support.

It is more crucial than ever to have reliable IT support available to your employees. Partnering with a managed service provider (MSP) is the best way to ensure seamless operations.

Yes, we are an MSP, and we firmly believe in our advantages over traditional IT support models. Here’s why we are so passionate about the value MSPs bring to businesses.

Even slight problems with your IT infrastructure can lead to costly downtime and setbacks you’d rather not have to deal with. Today, many IT-related problems can be addressed before they cause notable differences in your operations. All you need is access to a team of professionals like the folks at a managed service provider… like ours!

Managed service providers, or MSPs, are still far from a common household name. Considering how much value they offer businesses just like yours, however, we should be. We are an outsourced IT provider, but in reality, this is only a small part of the value we provide to our clients. Today, we want to highlight just how much you stand to gain from a fruitful relationship with us.

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

Today’s cyberattacks are often conducted on a large scale, attacking institutions and organizations that hold a significant amount of sensitive user data. One such type of attack are leveraged against schools, colleges, and universities, many of which do not have the resources available to protect against them. Let’s go over what these types of student records do for hackers and why they are so highly valued.

Let me ask you a question: how well can you multitask?

Regardless of what you may claim, I already know the answer, and it’s “not very well at all.” Multitasking just isn’t how the human brain is wired to work. So, why am I discussing the limits that our brain’s physiology places on it? Honestly, because it’s related to a major benefit that managed services provide that tends to fly under the radar.

Outsourced IT services are a very popular option for modern businesses, with options ranging from fully managed services to the traditional break/fix approach. However, when weighing these options, it is only natural that price plays a heavy part in the considerations. While we won’t go into any precise pricing, we do want to discuss some overarching trends concerning the two options and their associated costs to prove that managed services are, in fact, the better option for modern businesses.

The modern business is heavily reliant on technology, perhaps more so today than ever before. In the wake of a pandemic that forced millions of employees to adapt to remote work, the need for technology and support has never been greater. Even as we transition back into business, as usual, it’s safe to say that remote technology is not going anywhere. Today, we would like to discuss how our organization was (and still is) helping businesses just like yours maintain operations through comprehensive IT support, even during the most difficult circumstances imaginable.

The Department of Homeland Security has issued an alert over several zero-day exploits found in the world’s most popular Internet browser, Google Chrome. Google has since patched this software and we would like to remind you that you need to do so on all of your devices that feature the Chrome browser. 

So, you’ve decided to seek out external assistance with your critical business technology and its upkeep, and now you’re wondering how to tell which of your support options is going to give you the best value for your investment. While we may be biased, we still feel justified in our belief that—when compared side-by-side—a managed service provider will always be the better choice.

“Knowledge is power.” This theme has been demonstrated countless times throughout history, from the huge conflicts that spanned the globe, to the meteoric rises that many businesses have seen, down to the conversations held at the dinner table. Knowledge simply makes things go better for you, which is why it is so helpful for businesses to have a knowledge base at their disposal. Today, your IT can give you even more opportunities to use information to your advantage.

There are many business processes that require an experienced touch… experience that you may not personally have. In this case, you’d typically call in someone who does. Why should your technology be any different? In part two of our five-part series, we’re examining how a managed service provider can serve as a valued consultant for your business’ needs.

As a business owner, I’m sure you’ve reviewed your business expenses… but have you ever gone through them and wondered just what it was that you had spent your money on? It’s an understandable feeling to have. The many different IT expenses that show up on the standard invoice can add up quickly, and might inspire you to reconsider how you’re investing them… besides, how much do you really need an IT provider that you never seem to call?

As a managed service provider, one of our responsibilities is to ensure that your computing infrastructure is running without issue, and also without unduly interrupting your other employees. To accomplish this, we leverage remote monitoring and management tools that provide your operations with some notable benefits.

Do you know what an IT provider is really capable of doing for your business and its technology? Chances are, it’s likely more than you think. Below, we’ll review a few benefits that any IT resource worth their salt is capable of providing to a business like yours, and call it this week’s tip!

Managed IT services are a great way to make your small business take advantage of a smaller budget while still getting all of the services that are critical to everyday success. One of the best ways you accomplish this is by using proactive maintenance to ensure unforeseen issues are accounted for. If a managed service provider only solved issues after they appeared, then it wouldn’t be any different from your typical break-fix IT solution. We take proactive measures to save your business in the long run.