BSGTech Blog

Imagine a situation where your employees encounter a technology problem, but they don’t let it derail productivity for the rest of the workday. Normally, this would be the responsibility of your internal IT department, but if you’re fortunate enough to have one, you know they’re overworked and busy enough as is. When you need IT support and can’t turn to internal resources, outsourcing makes sense.

There’s not a business out there today that doesn’t need to worry about cybersecurity. With this fact in mind, your employees also need to be involved in the conversation around cybersecurity in the workplace. If your employees aren’t following cybersecurity rules, they could be putting your business at risk.

Cloud computing has become a massively beneficial tool for businesses, offering scalability, flexibility, and significant cost savings. However, despite its many advantages, businesses often face several challenges when adopting or managing cloud-based solutions. One common issue is data security and privacy concerns. 

"Toxic" is a word we hear a lot these days, but when it’s used to describe a workplace, it’s a serious issue. A toxic work environment can cause many problems that hurt your business. That’s why it’s important to make sure your company has a positive, healthy atmosphere.

Business can be challenging, even when things are going well. You still have to address issues and the problems they create when they aren’t taken care of promptly. Some of these issues can be so catastrophic that keeping a positive mindset can be the greatest challenge of all—yet that doesn't diminish its value.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

Effective communication is crucial in business, as it provides a platform to address customer concerns. In today’s blog, we’ll explore why Voice over Internet Protocol (VoIP) is one of the most valuable technologies any organization can implement.

Regardless of your industry, size, or business model, you must satisfy your customers and clientele. Your business’ survival ultimately depends on your ability to do so effectively.

In light of this, embracing every opportunity to deliver for your audience makes sense. One means of doing so is through modern business technology. Let’s discuss one of the options available to you—customer relationship management—and why it is so helpful.

IT is an essential function for businesses, so it makes sense that you would want to budget as much into it as possible, right? While you might think it’s logical and the easiest decision in the world, your partners and your staff might not see it as quite so essential. Today, we want to take you through how you can increase your IT budget so you can make the most of your business' resources.

Your business is bound to evolve over time and this means that you need to find services that work to meet your business’ changing needs. One of the best ways to do this is to partner with a managed IT provider. Let’s take a look at how a partnership with an MSP can help the small and medium-sized business.

The value of your business is directly linked to the data it gathers. Neglecting to leverage this data means leaving potential revenue untapped. Small and medium-sized businesses (SMBs) must seize every strategic advantage available, and harnessing big data is a powerful way to outpace competitors. Let's delve into how big data can revolutionize your operations.

It’s been a few years since remote work was suddenly thrust into popularity, and in that time, remote or hybrid styles of work have become a means for businesses to return to normal operations without requiring a full return to the office. While many seem perfectly content to continue operating in this way, there are businesses that are pushing for a return to how things once were.

Let’s talk about why this strategy may not be all that wise.

We aren’t shy about the numerous benefits that remote work has to offer. That being said, as it becomes increasingly clear that remote work is going to be a part of operations in some shape or form, it will be a challenge to keep those working remotely engaged as a part of a company’s established culture.

Let’s examine this issue, and a few ways to address it.

While the cloud has long been touted as a cost-effective catch-all for a business’s needs, it needs to be said that this isn’t always the reality…specifically, the cost-effective part. Some circumstances can lead to the cost of the cloud being too expensive for a business to wisely invest in it for its needs. Let’s talk about how the value that can be gained from the cloud can be gauged, and how this data can help you.

When you’re the one in charge, you have decisions to make about business responsibilities, tasks, and duties, as well as who will carry them out. You hire employees to handle it all, but there are plenty of different ways to delegate tasks based on your personal management style and the work style of your team.

Of all the things your business needs to worry about, few of them are as complicated as cybersecurity. You need to ensure that your network is protected from threats outside of your business, but you cannot forget the threats that are within your organization as well. A zero trust approach to security can help you effectively protect your organization from attacks that come from all vectors.

A lot can change in business technology, even over the course of one short year. You should have IT workers on staff who are constantly seeking to improve their own skills and earn certifications that prove their continued dedication to professional development. Here is a short list of certifications your IT staff should consider seeking—or, if you don’t have internal staff, your outsourced technicians should hold.

There will always be an office slob—someone who leaves things lying around, like food, papers, and other things, and despite them being so comfortable with the mess, everyone else is just left wondering, “why?” There are plenty of reasons why you don’t want to be that person, so let’s dive into some of the many benefits of keeping a tidy workplace.

Many businesses, having adopted remote work as a normal part of their operations, have found it to be a benefit to their goals. That being said, remote collaboration does come with its own challenges. Let’s discuss some of them, as well as how they can and should be addressed.

Meetings are often considered the black sheep of many business processes, and as such, are commonly used as the scapegoat as to why not much can be accomplished. As it turns out, this reputation isn’t without its reasons.

In short, meetings can and do create obstacles to productivity. Let’s consider what a recent survey has revealed about this phenomenon.